Terms of service

1. Introduction

At Savage Grit, we are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

2. Information We Collect

Personal Information: When you place an order, create an account, or contact us, we collect information such as your name, email address, postal address, phone number, and payment information.

Browsing Information: We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site usage patterns.

Payment Information: Payment details are processed securely through our payment processors. We do not store complete credit card numbers on our servers.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations and shipping updates
• Responding to your inquiries and customer service requests
• Personalizing your shopping experience
• Sending promotional emails and marketing communications (with your consent)
• Improving our website functionality and user experience
• Conducting analytics and market research
• Preventing fraud and ensuring security
• Complying with legal obligations

4. Cookies and Tracking Technologies

Essential Cookies: These cookies are necessary for the website to function properly, including shopping cart functionality and checkout processes.

Performance Cookies: We use these to understand how visitors use our website, helping us improve performance and user experience.

Marketing Cookies: These allow us to deliver targeted advertising and track the effectiveness of our marketing campaigns.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

• Service Providers: Shipping companies, payment processors, email service providers, and analytics platforms that assist us in operating our website and conducting business
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement comprehensive security measures to protect your personal information, including:

• SSL encryption for all data transmitted over the internet
• Secure payment processing through PCI-DSS compliant processors
• Regular security audits and updates
• Restricted access to personal information by authorized personnel only
• Secure data storage with appropriate safeguards

While we strive to protect your information, no security system is completely impenetrable. We cannot guarantee absolute security of your data.

7. Your Privacy Rights

Access: You have the right to access the personal information we hold about you.

Correction: You can request that we correct inaccurate or incomplete information.

Deletion: You may request deletion of your personal information, subject to certain legal obligations.

Opt-Out: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Data Portability: You have the right to receive your data in a structured, commonly used format.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. To exercise these rights, please contact us using the information provided below.

11. European Privacy Rights (GDPR)

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, and restrict processing of your personal data. You also have the right to lodge a complaint with your local data protection authority.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us:

Savage Grit
Email: privacy@savagegritgear.com
Website: www.savagegritgear.com

We will respond to your inquiries within 30 days of receipt.

Last Updated: January 2024